I hired Big Dog Movers to move the large items from one apartment to another in Madison for my daughter. I was impressed from the start with my communication with Mike, the owner, who explained their rates and how everything was calculated. They contacted us in advance to remind us of the booking and then the morning of the move with the names of the crew and their ETA to the loading apartment. Josh and Chase were right on time, very polite and friendly and got to work immediately. They were careful with the furniture and efficient in loading their truck. We headed for the new apartment in a steady rain. Upon arriving, they scoped out the best place to park to keep everything as dry as possible even though it meant moving the truck twice to allow other residents to get out of the underground parking garage. All in all a very good experience and I highly recommend them.